Technical FAQs

Please check that your uni and password are functioning by visiting my.columbia.edu and logging in. If you are unable to successfully login with this link, please visit uni.columbia.edu and click “forgot password” to reset your password. If there is still an issue, please contact the CUIT Service Desk at 212-854-1919 or askcuit@columbia.edu

Please contact the CUIT Service Desk at 212-854-1919 or askcuit@columbia.edu and explain the problem. Someone from CUIT will help resolve your issue.

You will receive a confirmation via email within 24 hours of completing the Briefing.  If more than 24 hours have passed since you completed the course and you have not received a confirmation, please contact columbiabriefing@columbia.edu.

The course is only assigned to Officers of Research and Officers of Instruction at CU. If you are in that population then please contact the CUIT Service Desk at 212-854-1919 or askcuit@columbia.edu

It is possible that you did not complete all of the material within the slides.  Some slides have more than one component to click through.  In order to check, open the course and review the table of contents located on the left side of the training window. The header for each section and sub-section will turn from black text to gray text once the slide has been fully completed.

You can also click the arrows on the left side of the table of contents to reveal the contents of each section. The headers for any sections you still need to complete will remain black. Review each incomplete section. Sometimes the incomplete portion is a section containing a question you did not answer.

The only one you need to complete is the “Columbia Faculty and Researcher Briefing” listed under “Required Courses.”  Other required or optional courses may be listed on the page, but those courses have been prepared by other Columbia offices, have their own deadlines, and are separate from this initiative.

Please quit your web browser and reopen it.  Stridepoint does system maintenance for a few hours in the middle of the night.  If you are getting this message at other times, please refresh your browser.

First, at the web page titled "Reset Your Expired Password," fill out your UNI, old password, and new password.  Then hit submit.  Following that, click the link in the email reminder you received to log into the Columbia Briefing, or go to Columbia Faculty and Researcher Briefing.